Front Desk Staff (Full-time)

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and dance and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

Responsibilities:

• Provide high level customer service and hospitality to clients

• Assist the Studio Management in daily studio tasks and projects

• Maintain a positive attitude and take initiative

• Provide support to the Soho instructors to ensure a successful class check-in process

• Work as a cohesive team with all Soho Dance LA staff members to ensure efficiency and camaraderie

• Assist with the training and coaching of new hires for the front desk staff team

• Maintain product knowledge for all studio retail operations

• Maintain the distinct Soho Dance LA aesthetic, appearance, atmosphere and culture

Requirements:

• Must have customer service experience

• Must have the ability to prioritize and multi-task within a fast-paced environment

• Must be willing to initiate tasks and perform duties without direction

• Must have excellent communication skills and be able to work with a wide range of personalities

• Must have outstanding customer service and problem solving skills

• Must have a positive, can-do attitude

• Must have a friendly and professional phone and email etiquette

• Must have superior organizational skills

• Must have the flexibility to work a non-traditional schedule – MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY

Physical Requirements:

• Must be able to work in a fast paced environment

• Must be able to kneel, bend, reach, climb and stand for long durations of time

• Must be able to lift/carry a minimum of 30lbs

Apply

To apply, please send your resume, cover letter, and Linkedin profile/website to raul@sohodancela.com with subject line: Front Desk Staff Application